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Frequently Asked Questions

If you have any questions, please feel free to contact us service@dwave.cc

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We use Meeting Ink Enterprise. Different departments need their own summary formats—what should we do?

On the Enterprise plan, use “Enterprise Custom Summary Templates.” Admins can define 1–3 company-standard templates (including required custom sections and formats) to ensure outputs meet standards. For additional template counts or advanced onboarding support, contact: service@dwave.cc

I'm on the Personal plan and hit the template limit—how can I add more?

Review your templates and delete less-used ones to free up quota, or upgrade to a higher plan for more capacity. See Plans & Pricing: https://ink.dwave.cc/en-US/pricing

If I delete an existing summary template, will it free up my quota limit?

Yes. For example, on the Basic plan you can create 3 Custom Summary Templates; if you already have 3 and delete 1, you can create 1 new template.


If that's still not enough, delete less-used templates or upgrade (Plans & Pricing: https://ink.dwave.cc/en-US/pricing).

Will deleting a template affect summaries already generated?

No. Templates are generation specs; deleting them won't affect existing meeting content. If needed, you can copy from a default template again.

Can I generate tables or fixed formats?

Yes. Put fields, examples, naming rules, and default sentences (when data is missing) into a Custom Section prompt; the AI will output to spec.

Tips:

  • Specify format clearly.
  • Define what to extract and evaluation criteria.
  • Add a "no data" default sentence.
Which sections are editable or can be turned on/off? Can I use only "Custom Sections"?

Editability:

  • Meeting Concept (user-entered, up to 500 characters);
  • Brief/Outline/Key Points/Action Items (system-generated; can toggle on/off; section names fixed);
  • Custom Sections (free-form prompts; up to 3; each prompt up to 500 characters).

Can turn on/off: Brief, Outline, Key Points, Action Items

Can reorder by drag & drop: Brief, Outline, Key Points, Action Items, Custom Sections

Only use Custom Sections? Yes—keep "Meeting Concept" and your "Custom Sections" and turn off the others.

What are "Meeting Summary Templates" and "Custom Summary Templates"?

We made AI summary outputs predictable and editable with a modular structure. The system offers multiple preset scenario templates; you can also create "Custom Summary Templates" to fit different meeting types and writing styles.


A template includes six sections: Meeting Concept, Brief, Outline, Key Points, Action Items, and Custom Sections. The AI outputs according to the sections and order you set.

What preset templates are available for common scenarios?

Multiple built-in scenarios (e.g., General Meetings, Product, Sales, Education, Healthcare, Interview/Research, …).

What should I write in "Meeting Concept"?

Briefly describe the meeting background, goals, and applicable scenarios (e.g., "Cross-department product review focusing on decisions and ownership"). This helps the AI correctly understand the template’s purpose.

How do I create a new summary template?

Copy a "Default Template" and then adjust it; or click "New Template" to create one from scratch. Both methods let you quickly manage templates in the list.

How do templates apply to AI meeting summaries?

After you select a template for a meeting, the AI generates the summary according to that template's sections (e.g., Outline, Key Points, Action Items, Custom Sections…).

The same template can be applied to different recordings/meetings to keep outputs consistent.