Frequently Asked Questions
If you have any questions, please feel free to contact us service@dwave.cc
If my phone screen turns off during recording, will the recording still continue?
Yes — the Meeting Ink app is designed to continue recording even when your phone screen is off.
However, please note that some phone models and brands have their own system-level power management policies. These may automatically close background apps, which can interrupt the recording or even cause data loss.
To ensure a smooth recording experience, we recommend:
- 🔹 Keep the app screen open during recording whenever possible.
- 🔹 Avoid enabling battery saver mode while recording.
- 🔹 After recording, make sure the file has been saved and uploaded successfully.
- 🔹 Check your phone’s battery and memory management settings, and add Meeting Ink to the "exceptions" or "allowed to run in background" list to reduce the risk of the app being automatically closed by the system.