Please ensure that your account/password is entered correctly. You can also try resetting your password through "Forgot Password." If you still cannot log in, please contact us at service@dwave.cc for assistance.

If you are already a DeepWave member, click "Forgot Password" and enter your registered email address. The system will send a password reset link to your email. Log in with the new password to use the service normally.

When registering as a Meeting Ink member, the system automatically sends a verification email. If not received, it might be flagged as spam. Please check the spam folder for the email from DeepWave.

Yes, to ensure your data security and permission control, membership is required for the full service experience.