Whether speaker diarization is available and how effective it is will vary depending on how you use the service. Please refer to the table below:

If speaker labels in the transcription are incorrect (for example, the number of speakers is wrong or one person is split into multiple speakers), please first check whether multiple people joined using the same account (applies only to the meeting bot), whether there were any network or audio interruptions, and whether the meeting was within the supported language and speaker‑count limits. If the issue persists, please contact us through in‑product feedback or customer support with specific meeting details and screenshots to help us investigate.

If you prefer not to have the bot join your meeting, there are still other ways to record and transcribe it:

1. Use the “Record online meeting tab” feature:
• In the “Create meeting” menu, click “Record meeting” and choose a recording mode (standard recording or live transcript).
• Turn on the “Record online meeting tab” feature and select the browser tab where your meeting is taking place (for example, the Google Meet tab). The system will record the video and audio of that tab.
• After the meeting ends, stop the recording. The system will automatically handle transcription and speaker segmentation.
2. Or, record using another method and then upload the file:
• If you prefer to record the meeting using other devices or tools (such as a voice recorder, smartphone recording, or other screen recording software), you can first capture the audio that way.
• After recording, upload the audio file to Meeting Ink for transcription. Common audio formats such as .mp3, .wav, .m4a, and .aac are supported.

The Meeting Ink meeting bot will join meetings and perform recording and transcription based on your Google Calendar events or a Google Meet link you provide. It is suitable for the following situations:

• When you cannot join the meeting on time or in person but still want to keep a record.
• When you want to automatically generate a verbatim transcript and key points from the meeting for later review or sharing with participants.
• When you need to consistently record specific types of meetings (such as internal syncs or client meetings) and want the bot to join automatically via calendar integration.

Before using it, please make sure that:

• The meeting has a Google Meet link. (For automatic joining via calendar, the Calendar event must already contain a Google Meet link.)
• You have completed Google integration in Meeting Ink and linked the correct email address in the settings.
• Someone must approve the bot’s join request within about 20 minutes after the meeting starts; otherwise, the bot will automatically leave.

After use, please make sure that:

If you leave the Google Meet while the meeting is still ongoing, the bot will not automatically exit. If you want to stop recording, you must re-enter the meeting and remove the bot manually; otherwise, it will continue recording and consume your meeting recording quota.

The basic features are the same, but enterprise plans add an option to “auto‑join internal members only”. When this is enabled, the bot will automatically join a meeting only if all “participants listed in the Calendar event” use email addresses from the same company domain. If even one external email is included, the bot will not be scheduled to join.

How to confirm the bot email you’ve integrated:

• Go to the relevant enterprise workspace.
• Click your avatar and choose “Settings”.
• Select “Integrations & Apps”.
• Confirm that “Google Meet” is connected and click “Settings” on that integration card.
• Check the email domains listed under “Linked email”, for example, if you see , the domain is example.com.

Even if auto‑join is enabled, if no one accepts the Meeting Ink bot’s join request within 20 minutes after the scheduled meeting start time, the bot will automatically leave the Google Meet.

To avoid wasting resources, if the bot detects no sound for more than 10 consecutive minutes during a meeting, the system will automatically remove the bot from that meeting.

This can happen in situations like:

• The meeting room is opened early, but the meeting has not actually started.
• Long periods of mute or break time.
• The meeting is interrupted but not formally ended.

If the meeting is going to continue later, you can manually have the bot rejoin using the methods described below.

If the Meeting Ink bot is removed from the meeting by the host, or fails to join due to permissions or connection issues, you can manually have it rejoin.

• Scenario 1: The bot was kicked out during recording, and you want to continue recording the same Google Meet.
• Scenario 2: You notice there is no bot in the meeting before recording starts. In either case, you can use one of the methods below:

1. From “Create meeting” in the Dashboard:
• On the Dashboard, open the “Create meeting” function and choose the “Meeting bot” option.
• Then paste the Google Meet link and click “Start recording”. The bot will re‑enter the same Google Meet and resume recording (in scenario 2, the host or a participant must approve the bot’s entry).
2. From the calendar panel or calendar page in the Dashboard:
• Go to the calendar page from the left navigation.
• Find the relevant calendar meeting card.
• Click “Join bot” to have the bot enter the meeting and start recording.

The Meeting Ink meeting bot joins meetings based on the “meeting link in the Google Calendar event”.

If the calendar event only has a title and time, and no Google Meet link has been created or attached, the bot will not be able to auto‑join.

Recommended checks:

• Confirm that the Google Calendar event has a Google Meet meeting link attached.
• Edit the event, click “Add Google Meet”, save it, and then return to the Meeting Ink calendar page to confirm the status.