FAQ
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Will my meeting data be used to train Meeting Ink’s AI models?
Absolutely not. Regardless of which Meeting Ink plan you’re using — including the free version — your meeting data is fully protected under our data protection policy. It is never used for training any AI models. You can use Meeting Ink with full confidence.
How does the audio processing platform use my data?
- DeepWave's audio processing platform stores your membership registration and usage records, including but not limited to account, password, email address, and separated records.
- Your meeting record texts and audio files are securely stored in Azure cloud servers and will never be used for other purposes (including model training). We ensure high security and protect your meeting record files from being used for AI training.
- Your information security is our top priority. We will handle your data carefully and not use it for other purposes.
- Your payment information is processed through Google, Apple, PayPal, or NewebPay's online transaction systems. DeepWave does not access or store your credit card details. Please rest assured.
Where does the service operate?
- The DeepWave audio processing platform is currently hosted on Azure and AWS cloud services, providing high-quality service 24/7 all year round.
- For enterprise users with security restrictions or procurement considerations, we also offer on-premises or private cloud options. Feel free to inquire via email.